Repair Order Status / RO Status (Appointment & Agreement records)

This field, for reference only, is only displayed at locations with Reynolds Integration, on appointments (and agreements) originating from the Reynolds and Reynolds DMS. See "Reynolds and Reynolds Integration" for more information.

With ATMS GEN2.0's integration with Reynolds and Reynolds, the DMS sends ATMS GEN2.0 customer repair orders (ROs) of various statuses: such as Open, Invoiced, Paid, Closed, or Void.

This status is displayed for reference on appointments and associated agreements originating from Reynolds and Reynolds, including on search results (labeled "RO Status" in both grid and list views).

Search results (list view):

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Viewing an appointment or agreement:

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